• Dem Bosain@midwest.social
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    4 months ago

    I had a user come to me with a PDF issue my app was generating. They kept getting the document in landscape, and wanted it on portrait. They were the only user with this issue, and it stumped me. I checked the underlying code, and everything was set to portrait mode, except the last page, which contained a sketch and was set to landscape mode.

    I asked him to show me exactly what he did when he made the PDF. Instead of just downloading the provided PDF, he had his system set to open it on Adobe Reader. He would then use a PDF printer (Microsoft, or cutePDF) to save the doc. His printer was set to landscape.

  • ZoteTheMighty@lemmy.zip
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    4 months ago

    I recently had a hard time explaining to a coworker that the “Increase number of decimals” button in Excel doesn’t work if you already exported to a CSV with only a decimal of precision. It worked on their end because they had the excel file, but I had the CSV. I managed to come up with a clever and innovative solution to the problem though; I gave up and worked on something else.

  • BanMe@lemmy.world
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    4 months ago

    Dean at my college makes 4x my salary, he thinks I personally invented “VPN” to confuse him and make his life difficult

    • varyingExpertise@feddit.org
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      4 months ago

      It must be frustrating to think of oneself as king of the knowledge hill, only to be reminded by life all the time that, well, no. Of course they lash out. Can’t be them that is the problem.

  • RepleteLocum@lemmy.blahaj.zone
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    4 months ago

    Everyone here is bashing in op, but when you have to help the 50eth person who clearly doesn’t even understand the fundamentals of their job, with editing a word file even tho you already sent them the tutorial, it just gets to you. But I guess I did sign up for first level support.

    • untorquer@lemmy.world
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      4 months ago

      Look, careers aren’t about doing your job well, they’re about being likeable whether or not you’re competent. If people like you you’ll get paid more even if you can’t figure out how to export a word document.

      I agree wholeheartedly, OP doesn’t deserve the bashing, meme is dead on. My daily experience.

  • Korhaka@sopuli.xyz
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    4 months ago

    Followed by listening to them complain about how they are struggling with money because of how much their cars are costing them. Meanwhile I can’t even afford to learn to drive and had to walk or cycle to work in the pissing rain again.

    • sunflower@lemmy.dbzer0.com
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      4 months ago

      Listening to the personal financial issues of people much wealthier than you is just the worst. I hate how this can distance me from some of my friends even.

  • LogicalDrivel@sopuli.xyz
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    4 months ago

    We just got a new employee at work. She is in her 60s and 100% computer illiterate. I had to give her training on how to use a mouse and how to click on bookmarks to open our shared sheets. She somehow deleted everything on one sheet the first day, but shes getting better. She doesn’t own any computers and her phone is some no name model from 12 years ago. Im kinda impressed shes made it this far.

    • SoleInvictus@lemmy.blahaj.zone
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      4 months ago

      I need to start faking computer illiteracy or at least downplaying my level of literacy. Employers notice how quickly I get computer-related tasks done, but then they expect that as my norm while my coworkers are struggling to use any device without a touch screen.

      The last new hire I trained was in his mid-twenties and lacked basic tech literacy outside of the iPhone. I asked him to write up a quick protocol using a template I sent him. He typed the text of the Outlook file preview into notepad and went from there. I was baffled.

    • prole@lemmy.blahaj.zone
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      4 months ago

      Just going for it and fucking up over and over really is the best way to learn how to use computers… I was lucky enough to go through that as a kid/teen so the consequences were pretty meaningless.

    • Pyr@lemmy.ca
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      4 months ago

      That’s the youngest I’ve heard of someone like that. My grandpa was like that and in his 90s and I still thought he should get a computer for at least banking and stuff.

      She must have been in her mid 40’s when the iPhone came out, that’s young enough to be interested and learn about the tech. She must have just actively ignored it or refused out of principle or something.

    • theparadox@lemmy.world
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      4 months ago

      I overheard someone considerably high up in my organization struggling to understand the concept of an email BCC (Blind Carbon Copy).

      He was trying to figure out how to notify a large number of people via email without letting them know who else was receiving the email.

      Some things may fall under IT but they should really fall under the category of things every professional should understand.

          • ExcessShiv@lemmy.dbzer0.com
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            4 months ago

            Ok then, sure it’s extreme but document handling is not necessarily a key (or even important) part of their work. Yes they absolutely shouldn’t need to use 15min or get help to save a document, but if their skills in their actual job are spectacular and they produce the work of two in that area, of course they still should be compensated well. I don’t know your specific case, but this is almost the case I mentioned.

              • Zorque@lemmy.world
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                4 months ago

                In a capitalist landscape we are trained to only ever be good at one thing. If you do more than one thing, you are worth less because then clearly youre not as good at your primary profession. Even if those other skills benefit that primary profession.

                There are, of course, exceptions where managers understand that well-rounded employees provide a bulwark against mistakes and thus inefficiency. But for the most part, if youre not spending time on things that are not your primary responsibility, like learning tangential skills, youre losing them money.

                • TalkingFlower@lemmy.world
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                  4 months ago

                  As an Engineer, I need to know:

                  -At least two professional-grade drawing softwares

                  -Word processing skills

                  -Presentation skills in documentation, such as InDesign

                  -Excel

                  -Quick comprehension in a mountain of contractual documents

                  -Digital Document Management

                  -Two languages minimum

                  I have already skipped a bunch of soft skills, we are not paid enough, while watching my Boomer PM taking 3 days to write three questions to client consultants.

            • gustofwind@lemmy.world
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              4 months ago

              It’s pretty funny how the people who only have computer skills are hating on people who only have their own skills too

              Computer support is literally only useful to other humans doing useful stuff

              These people have 0 usefulness outside of helping the guy print a pdf and yet they consider themselves so high and mighty

              • AstralPath@lemmy.ca
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                4 months ago

                These people have 0 usefulness outside of helping the guy print a pdf…

                Until you click on a phishing link.

                This is the curse of IT. Perpetually undervalued yet absolutely essential. If IT were ever to disappear, the businesses they support become walking corpses.

                It chaps my ass that everyone working in business has grown up with computers being essential to business yet its somehow still acceptable for them to be functionally illiterate in using them.

                Sometimes its so fucking bad that the equivalent would be someone being granted a drivers license and given a car but they have no idea how to put it in park, let alone use the brakes.

                IT are the Dunedain Rangers protecting The Shire. They’re not popular, they’re barely acknowledged, often scorned, but without their presence The Shire cannot be.

                • gustofwind@lemmy.world
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                  4 months ago

                  My industry could abandon most technology and we’d be fine but things would just take longer to do 🤷‍♀️but everyone I know still appreciates and respects IT anyway

                  Most people just use their computers to accomplish other things in life and then go about their business without developing actual computer skills. The reason yall in IT is cause you were obsessed w computers enough to truly learn how to use them.

                  You could always learn how to code an awful system that requires IT support if helping people print and plug in cables isn’t rewarding enough

              • NoForwadSlashS@piefed.social
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                4 months ago

                This is like saying Software Developers have a useless skill set, except to make the important, value creating, end users more productive.

        • borth@sh.itjust.works
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          4 months ago

          Lol, it’s just computer literacy. Most jobs require using the computer, saving a file required for the job is part of that job.

    • fuckwit_mcbumcrumble@lemmy.dbzer0.com
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      4 months ago

      Yup. The key is are they paid to save pdfs? Or are they paid to do other things?

      I can save the shit out of some PDFs, but I’ve only ever made one sale in my entire life.

      • Are they paid to use the toilet to go to the bathroom or are they paid for other things? If they’re paid for other things, they should shit on the floor wherever they happen to be and let the janitors handle that since they’re the ones paid to clean things up.

  • mrgoosmoos@lemmy.ca
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    4 months ago

    depends

    are they trying to export a PDF from Microsoft Word? because Microsoft makes that difficult nowadays

    • Jyek@sh.itjust.works
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      4 months ago

      It’s really not… There are several pretty straightforward ways to do it and they’re all pretty old standards. Save as > select PDF as the file type. Or if you have Adobe Reader/Acrobat installed, word has a button right under save as that says Save As Adobe PDF. Or you can print to PDF using the Adobe print function in the printers. Lastly windows has a built in PDF printer by default. All of these work pretty damn reliably. If you can’t save a PDF from a word doc, it’s either your computer or you.

      • mrgoosmoos@lemmy.ca
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        4 months ago

        You’re showing your privilege lol

        When you save an office file to PDF and you are in a OneDrive environment, it doesn’t save it locally - it saves it to the cloud, and then downloads it locally. it’s fucked up

        I’m not going to fault people for having trouble when the “save this file as PDF” option doesnt result in a PDF immediately in the save directory

      • RamenDame@lemmy.world
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        4 months ago

        Apparently then it is bad for formatting and reading apps for the visual impaired can not pick up sections when they have been pre assigned (but I didn’t test just saw a real, need confirmation)

  • Æ@piefed.social
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    4 months ago

    No word of a lie, I worked in a place where HR would print the company credit card statements, load the printed sheets back into the printer scanner, and email them to each employee individually from the copier.

  • Tja@programming.dev
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    4 months ago

    Stupid brain surgeons, don’t know how to save to pdf, I should make more money than them!

    • Sunsofold@lemmings.world
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      4 months ago

      If you are a surgeon but, in the year 2026, haven’t learned ‘File>Save As…’ or ‘click the little disk icon’ I doubt your competence to have learned anything else. Saving a file requires far less education and adaptability. I mean, it’s not exactly brain surgery.

        • Sunsofold@lemmings.world
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          4 months ago

          “The save icon. The same icon that’s used in every damned piece of software you used in the hopefully better part of two decades of education you got before they slapped a scalpel in your hand. If you can’t recognise it, you probably used chatGPT to fake your way through school and shouldn’t be a surgeon.” - patients of the world

  • titanicx@lemmy.zip
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    4 months ago

    I hate techs that think like this. Shit i can’t do a doctor’s job, I can’t do an architects job. I don’t expect them to do mine. In fact I want then to pay me all to do my job because they can’t do it.

    Fuck you. Do you job better then them and be worthy of your money

  • starik@lemmy.zip
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    4 months ago

    And you probably don’t know how long chicken Mcnuggets need to cook in the fryer.

    • Freakazoid! @feddit.org
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      4 months ago

      tell it to me at the first day and i will. the thing is if you work with pdf you better know how to use pdf format. your competence should be part of the reason why you earn more. if your boss works with a computer for more than a year and still struggles it’s not a sign of “i don’t need to know that”, but idgaf. these people never needed to climb a ladder hence they don’t know shit about the environment in which they work and slow everybody else down.

      • starik@lemmy.zip
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        4 months ago

        If someone needs to save pdfs on a regular basis, they remember how to do it. If not, they don’t.

        By the way, isn’t it something weird where instead of using Save As, you have to go to Print, and then save as a pdf from there? Who the fuck cares

        • khornechips@sh.itjust.works
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          4 months ago

          You can’t be serious. I show people how to do their basic job functions every day and as soon as I’m out of eye contact that information falls right out of their heads. Sometimes it happens while I’m still standing there.

          • Freakazoid! @feddit.org
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            4 months ago

            also gaining information should be the bare minimum - don’t know how to save as pdf? use a search engine or even an ai, if nothing works.

            it feels exhausting to explain an easy task three times that could have been two lines, because they don’t want to know it - they want the money but prey on your competence.

      • tigeruppercut@lemmy.zip
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        4 months ago

        Sable saun­tered into the Burg­er Lord. It was ex­act­ly like every other Burg­er Lord in Amer­i­ca. [But not like every other Burg­er Lord across the world. Ger­man Burg­er Lords, for ex­am­ple, sold lager in­stead of root beer, while Eng­lish Burg­er Lords man­aged to take any Amer­i­can fast food virtues (the speed with which your food was de­liv­ered, for ex­am­ple) and care­ful­ly re­move them; your food ar­rived after half an hour, at room tem­per­a­ture, and it was only be­cause of the strip of warm let­tuce be­tween them that you could dis­tin­guish the burg­er from the bun. The Burg­er Lord pathfind­er sales­men had been shot twenty-five min­utes after set­ting foot in France.] McLordy the Clown danced in the Kid­die Ko­rner. The serv­ing staff had iden­ti­cal gleam­ing smiles that never reached their eyes.[…]

        Sable went up to the counter.

        “Hello-my-name-is-Marie,” said the girl be­hind the counter. “How-can-I-help-you?”

        “A dou­ble blaster thun­der big­gun, extra fries, hold the mus­tard,” he said.

        “Anything-to-drink?”

        “A spe­cial thick whip­py chocobanana shake.”

        She pressed the lit­tle pic­togram squares on her till. (Lit­er­a­cy was no longer a re­quire­ment for em­ploy­ment in these restau­rants. Smil­ing was.)

    • Korhaka@sopuli.xyz
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      4 months ago

      You would be right, I can’t afford ultra processed foods. Root veg and grains for me with legumes if I am feeling fancy. Although I do have rosemary now because I pirated the plant.