Check the warranty status! Some modules have a lifetime warranty for hardware defects. Not sure if this applies to you, but it could be an easy replacement without having to pay today’s ridiculous RAM prices.
I had a pair of OCZ sticks die at the same time like seven years after I bought them. I submitted an RMA and they approved it and didn’t even want a receipt. They sent me two new sticks!
As an Aussie, I’m not surprised by Umart (MSY)’s actions - they’ve ALWAYS been dodgy and have been fined multiple times by our consumer protection body (ACCC).
The customer in the article will be made whole (eventually), and the retailer (possibly supplier and vendor as well) may all face fines too.
ACCC is one of the best things about Australia, shame it’s underfunded. Seriously, pump bucks into the ACCC, fine the fuck out of dodgy cunts all over the place - government revenue stream (betcha it’s profitable) and happy voters. But lobbying, sigh.
Lifetime warranty until they just flat say “we won’t replace this cuz money, go fuck yourself”
From that link "Despite qualifying for warranty coverage, Umart is only willing to issue a refund for the original purchase. "
That sounds like an extended service plan denial, not the manufacturer’s warranty. I believe @[email protected] is referring to manufacturer’s warranty.
Yeah, that’s what I was referring to. For years now I’ve avoided buying RAM with anything less than a limited lifetime warranty. I would hope that manufacturers wouldn’t renege on their own warranties, but these are crazy times…
Check the warranty status! Some modules have a lifetime warranty for hardware defects. Not sure if this applies to you, but it could be an easy replacement without having to pay today’s ridiculous RAM prices.
I had a pair of OCZ sticks die at the same time like seven years after I bought them. I submitted an RMA and they approved it and didn’t even want a receipt. They sent me two new sticks!
This was lien 15 years ago, so YMMV nowadays.
Lifetime warranty until they just flat say “we won’t replace this cuz money, go fuck yourself”
“oopsie, how did 3 of your stores and corporate hq burn down last night? what a coincidence!”
As an Aussie, I’m not surprised by Umart (MSY)’s actions - they’ve ALWAYS been dodgy and have been fined multiple times by our consumer protection body (ACCC).
The customer in the article will be made whole (eventually), and the retailer (possibly supplier and vendor as well) may all face fines too.
ACCC is one of the best things about Australia, shame it’s underfunded. Seriously, pump bucks into the ACCC, fine the fuck out of dodgy cunts all over the place - government revenue stream (betcha it’s profitable) and happy voters. But lobbying, sigh.
From that link "Despite qualifying for warranty coverage, Umart is only willing to issue a refund for the original purchase. "
That sounds like an extended service plan denial, not the manufacturer’s warranty. I believe @[email protected] is referring to manufacturer’s warranty.
Yeah, that’s what I was referring to. For years now I’ve avoided buying RAM with anything less than a limited lifetime warranty. I would hope that manufacturers wouldn’t renege on their own warranties, but these are crazy times…