UltraGiGaGigantic@lemmy.ml to Memes@lemmy.mlEnglish · 22 days agoIf you screw up, they can fuck you over instantly. If they screw up, you get to go through customer service hell for a hour to get them to fix it.lemmy.mlimagemessage-square3fedilinkarrow-up1122arrow-down10file-textcross-posted to: [email protected]
arrow-up1122arrow-down1imageIf you screw up, they can fuck you over instantly. If they screw up, you get to go through customer service hell for a hour to get them to fix it.lemmy.mlUltraGiGaGigantic@lemmy.ml to Memes@lemmy.mlEnglish · 22 days agomessage-square3fedilinkfile-textcross-posted to: [email protected]
Why would they want to speed up conflict resolution when they can keep the money for every person that gives up?
minus-squarexia@lemmy.calinkfedilinkEnglisharrow-up1·18 days ago…and “customer service” is increasingly AI.
…and “customer service” is increasingly AI.