(A shortened version of an annoying phonecal I’ve had)

Customer: I’m going to send you a picture, do you know which brand/model of product this is?

Me: no sir, we’ve never seen this one.

Customer: please look it up, I need to know if it needs part X.

(Searching online, through catalogues, asking around, nothing. So we call him back with that news.)

Customer: oh but I just put it into google and it found the type and it also says it needs part X.

Me: ok, be sure verify it. You know, you can’t trust ai.

Customer: yeah sure.

Next day customer walks in, orders some unrelated stuff, not a single word about the phonecalls from the day before. Not a single word.

And I bump into this more and more, people that use ai to look up stuff and then smugly act like they somehow beat the system. As if they did the great rebellious act that paves the way forward. No you schmuck, you gave into the system and now it’s biting you up the ass.

(Edit for clarity)