

That’s sort of what /all is. Unless you mean something like having a /lemmy community that discusses lemmy meta in general. Reddit actually had no communities / subreddits when it first started. That eventually turned into the /reddit subreddit as one of the many meta communties, which was then eventually set to read only, if memory serves.
I think this style platform has better engagement when a community has focus and direction, which is why you see smaller communities stay active and on topic here.
I don’t think there’s anything stopping anyone from undertaking the task of starting a general topic community, but on the same token, you need some direction and focus, otherwise it’s probably going to be a challenging mess, both in terms of content and engagement. This is where reddit subreddits, and ergo, lemmy communities, originally came from. Prior to subreddits, it was just one big posting board like /all, which eventually led to issues like spillage and brigading and private communities.










My last experience with gopro was many years ago trying to get a firmware update for one of my hero 3’s. The download links for the firmware was there, but broken. It needed the attention of someone on their web management team.
I tried to get support via email but was told I had to go to the community forums for the issue. I found a thread of dozens of other users also pinging support and complaining of a broken link.
That thread went unanswered by support for months if not a year or two. I think it eventually got fixed, but it put such a bad taste in my mouth that so many people reported that their site was broken and they just ignored it. It was probably something simple like a bad character in the page code somewhere. I decided I wasn’t going to support this sort of behavior and have not spent any additional money with the company since then.
It’s no surprise to hear they’re struggling financially. When you cater to the premium market space, you have to provide premium service.